Radiant Outage Tracker

Unofficial · resident-maintained

Radiant

Enterprise-grade monitoring for residential-grade maintenance.

Tracking every elevator, door, and faucet, so you know it’s not just you.

Last updated Sep 24, 8:28 PM MDT

Current vibe

Something is broken. Again.

  • 1 Broken
  • 1 Kinda works
  • 3 No idea
  • 7 Works

This building has gone

0

days without something broken

Previous record: also not great.

Currently on fire

Active incidents

Oldest first, because seniority should count for something.

Entrance door not latching

Waiting on a part Entrance door Kinda works
~Day 97 and counting · since ~Jun 20

The main entrance door does not reliably latch after closing. It can be pushed open without a fob. Fob readers still work.

First noticed
~Jun 20
Told management
Jun 22, 10:00 AM MDT
Management replied
Jun 28, 2:00 PM MDT

Water system repairs

Holding our breath Water service Impact: ¯\_(ツ)_/¯Hot water Kinda works
~Day 13 and counting · since ~Sep 12

Management has announced ongoing water system repairs. Whether and when water is interrupted has not been announced; impact is unknown.

First noticed
~Sep 12
Told management
Unknown
Management replied
~Sep 12

Elevator Car 2 out of service

Someone’s looking (allegedly) Car 2 Broken
Day 6 and counting · since Sep 19, 7:00 AM MDT

Car 2 is not responding to calls on any floor. Cars 1 and 3 are running.

First noticed
Sep 19, 7:00 AM MDT
Told management
Sep 19, 8:00 AM MDT

The usual suspects

Components

One bar per day. Gray means nobody checked, not that it worked.

  • Works
  • Kinda works
  • Broken
  • Being worked on
  • No idea

Car 1

Works

Car 2

Broken

Car 3

Works

Freight

No idea

Entrance door

Kinda works

Garage gate

Works

Key-fob access

Works

Water service

No idea

Hot water

Works

Pool

No idea Last checked Sep 23

Gym

Works

Resident lounge

Works
90 days ago Today

Coming soon to a hallway near you

Scheduled maintenance

Planned downtime, announced in advance. Usually.

  • Freight elevator inspection

    “Done” (unconfirmed) Freight Expect: broken
    Supposed to happen
    Sep 21, 8:00 AM MDT → Sep 21, 4:00 PM MDT
    Actually started
    ~Sep 21

    This was supposed to be finished. Nobody has confirmed it is, so it shows as “No idea” until someone checks.

    Completion has not been confirmed.

  • Pool closed for resurfacing

    Coming soon Pool Expect: broken
    Supposed to happen
    Sep 30, 8:00 AM MDT → Oct 7, 5:00 PM MDT

    Per posted notice. Dates may change.

The numbers

SLA: Sometimes Leasing Acknowledges

Service level metrics. There is no uptime percentage. You’re welcome.

Longest-running saga
~Day 97

Entrance door not latching · open since ~Jun 20

How long the oldest open incident has been open, from the earliest known time.

How long until management replies
2d 7h n=3

Average from reporting to management to their first acknowledgment. Incidents missing either time are left out. Needs at least 2.

How long until it’s actually fixed
1d 11h n=2

Average for resolved incidents, from reporting to management to confirmed fixed.

Same, but nobody reported it
Not enough data (yet) n=1

Resolved incidents with no report time, measured from first noticed instead. A rougher estimate, kept separate from the one before it.

Time since management last said anything

Per open incident: time since the latest management notice or acknowledgment.

Hall of miracles

Recently resolved

Fixed, and someone actually checked.

Key-fob readers offline

Actually fixed Key-fob access Broken
4h 0m to fix

Fob readers at the side entrances did not respond for part of an evening.

First noticed
Sep 9, 6:00 PM MDT
Told management
Sep 9, 6:00 PM MDT
Management replied
Sep 9, 8:00 PM MDT
Actually fixed
Sep 9, 10:00 PM MDT

Car 3 stopped between floors

Actually fixed Car 3 Broken
1d 19h to fix

Car 3 stopped between floors and was taken out of service. No one was reported trapped.

First noticed
Aug 31, 4:00 PM MDT
Told management
Unknown
Actually fixed
Sep 2, 11:00 AM MDT

Garage gate stuck open

Actually fixed Garage gate Kinda works
2d 19h to fix

The garage gate stayed open and did not respond to remotes.

First noticed
Aug 15, 5:00 PM MDT
Told management
Aug 15, 6:00 PM MDT
Management replied
Aug 16, 9:00 AM MDT
Actually fixed
Aug 18, 12:00 PM MDT

Rent collection remains fully operational.

Demo data. The building, incidents, and dates on this page are fictional. This is an unofficial, resident-maintained status page, not affiliated with building management.

Radiant Outage Tracker · Data from Sanity (production)